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{
"format": "bakery-support-copy",
"version": 2,
"mode": "incident",
"copiedFrom": "settings_recovery",
"appVersion": "1.0.5-ad-callback-rc3",
"buildChannel": "production",
"supportCode": "BB-SAVE-VALIDATION",
"note": "复制内容对应页面当时显示的问题",
"incident": {
"id": "i1",
"origin": "startup",
"supportCode": "BB-SAVE-VALIDATION",
"phase": "local_read",
"substep": "read",
"code": "invalid_save",
"causeName": "Error",
"nativeCode": "",
"backend": "local",
"repeats": 4,
"recovery": "open",
"capacity": null,
"openedElapsedMs": 28,
"lastElapsedMs": 5059,
"recoveredElapsedMs": null
},
"lastRelevantIncident": null,
"current": {
"readiness": "blocked",
"startupSemantic": "blocked",
"storageBackend": "local",
"evidence": "none",
"checkpoint": "unchecked",
"checkpointRevisionConfirmed": null,
"otherLineagePreserved": false,
"startupBlocked": true,
"localSnapshotAvailable": true,
"localWriteUnconfirmed": true,
"conflict": false,
"rewardRecordBlocked": false,
"rewardPending": false,
"bootPhase": "reading",
"bootCode": "invalid_save",
"crossLaunchContinuity": "not_observed"
},
"capacity": null,
"diagnostic": {
"format": "bakery-startup-diagnostic",
"version": 1,
"appVersion": "1.0.5-ad-callback-rc3",
"buildChannel": "production",
"code": "BB-SAVE-VALIDATION",
"phase": "local_read",
"context": {
"host_version": "296151003",
"sdk_version": "2.19.0",
"system_version": "Android 10",
"device_model": "V1938CT",
"device_brand": "vivo",
"device_platform": "android",
"host_info_status": "direct",
"device_info_status": "direct"
},
"latest": {
"sequence": 8,
"elapsed_ms": 5059,
"stage": "local_read",
"outcome": "blocked",
"source": "local",
"attempt": 4,
"local_state": "corrupt",
"cloud_state": "not_checked",
"kind": "error",
"support_code": "BB-SAVE-VALIDATION",
"error_code": "invalid_save",
"cause_name": "Error",
"native_code": "",
"native_method": "",
"incident_id": "i1",
"substep": "read",
"origin": "startup"
},
"transport": "sdk_ready",
"delivery": {
"pending": 0,
"sdk_queued": 1,
"sdk_rejected": 0,
"mode_discarded": 0
},
"suppressed": 3,
"limit": 12,
"trace": [
{
"sequence": 1,
"elapsed_ms": 14,
"stage": "local_read",
"outcome": "pending",
"source": "unknown",
"attempt": 1,
"local_state": "unknown",
"cloud_state": "unknown",
"kind": "phase"
},
{
"sequence": 2,
"elapsed_ms": 26,
"stage": "local_read",
"outcome": "blocked",
"source": "local",
"attempt": 1,
"local_state": "corrupt",
"cloud_state": "not_checked",
"kind": "error",
"support_code": "BB-SAVE-VALIDATION",
"error_code": "invalid_save",
"cause_name": "Error",
"native_code": "",
"native_method": "",
"incident_id": "i1",
"substep": "read",
"origin": "startup"
},
{
"sequence": 3,
"elapsed_ms": 4425,
"stage": "local_read",
"outcome": "pending",
"source": "unknown",
"attempt": 2,
"local_state": "unknown",
"cloud_state": "unknown",
"kind": "phase"
},
{
"sequence": 4,
"elapsed_ms": 4426,
"stage": "local_read",
"outcome": "blocked",
"source": "local",
"attempt": 2,
"local_state": "corrupt",
"cloud_state": "not_checked",
"kind": "error",
"support_code": "BB-SAVE-VALIDATION",
"error_code": "invalid_save",
"cause_name": "Error",
"native_code": "",
"native_method": "",
"incident_id": "i1",
"substep": "read",
"origin": "startup"
},
{
"sequence": 5,
"elapsed_ms": 4829,
"stage": "local_read",
"outcome": "pending",
"source": "unknown",
"attempt": 3,
"local_state": "unknown",
"cloud_state": "unknown",
"kind": "phase"
},
{
"sequence": 6,
"elapsed_ms": 4838,
"stage": "local_read",
"outcome": "blocked",
"source": "local",
"attempt": 3,
"local_state": "corrupt",
"cloud_state": "not_checked",
"kind": "error",
"support_code": "BB-SAVE-VALIDATION",
"error_code": "invalid_save",
"cause_name": "Error",
"native_code": "",
"native_method": "",
"incident_id": "i1",
"substep": "read",
"origin": "startup"
},
{
"sequence": 7,
"elapsed_ms": 5058,
"stage": "local_read",
"outcome": "pending",
"source": "unknown",
"attempt": 4,
"local_state": "unknown",
"cloud_state": "unknown",
"kind": "phase"
},
{
"sequence": 8,
"elapsed_ms": 5059,
"stage": "local_read",
"outcome": "blocked",
"source": "local",
"attempt": 4,
"local_state": "corrupt",
"cloud_state": "not_checked",
"kind": "error",
"support_code": "BB-SAVE-VALIDATION",
"error_code": "invalid_save",
"cause_name": "Error",
"native_code": "",
"native_method": "",
"incident_id": "i1",
"substep": "read",
"origin": "startup"
}
],
"startup": {
"semantic": "unknown",
"backend": "unknown",
"evidence": "none"
},
"incidents": [
{
"id": "i1",
"origin": "startup",
"supportCode": "BB-SAVE-VALIDATION",
"phase": "local_read",
"substep": "read",
"code": "invalid_save",
"causeName": "Error",
"nativeCode": "",
"backend": "local",
"repeats": 4,
"recovery": "open",
"capacity": null,
"openedElapsedMs": 28,
"lastElapsedMs": 5059,
"recoveredElapsedMs": null
}
]
}
}
【更新进展】存档恢复优化与启动异常反馈收集
各位店长好：
最近收到了一些“打不开游戏”“提示存档异常”“云同步一直等待”的反馈。我们已提交针对启动和存档恢复的改进，也把这里作为后续异常的集中反馈帖。
目前进展【截止到10.23 14:00】：
大概有8%的玩家，进入游戏后出现受阻，受阻记录都是 BB-SAVE-QUOTA：本地存储配额或写入受限。
这个不确定是否是H5小游戏在taptap中存在的问题，比如和其他小游戏公用本地存储配合，还在排
官方
@传说中的小猪
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3 回复
【致歉与更新】关于存档问题，以及这次我们准备做的改进
各位店长，抱歉。
最近，部分玩家遇到了存档读取异常、云同步卡住，或看完广告后奖励未及时到账的问题。大家花时间经营小店，却在保存进度和领取奖励时遇到这些麻烦，这是我们需要认真解决的问题。
对受到影响的店长，我们说声对不起。也感谢大家提供反馈，帮助我们排查问题。
本次更新会将存档修复与玩法优化放在同一个版本里。下面先说明主要内容，目前游戏已经通过审核，重启taptap即可生效。
版本审核通过时间:10
官方
@传说中的小猪
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