关于删除游戏不能恢复存档，官方的回复.

I am sorry that you have faced this issue. Unfortunately, such a problem exists, but it was detected quite recently. We are working on fixing it, so it might take some time.

Sorry for the inconvenience caused.

Kind regards!

很抱歉你面对这个问题。不幸的是，这样的问题是存在的，但它是最近才被发现的。我们正在修理它，所以可能需要一些时间。很抱歉给您带来不便。谨致问候！